The Breeze MVNO Back Office is a flexible and configurable system designed specifically for MVNO business operations including warehousing and logistics, inventory management, sales process and channel management and sales reporting.
With defined workflows to support the fast launch of MVNO operations, the system offers an easy-to-use web-based graphical interface and multiple, flexible APIs for integration with other systems.
Offering exceptional decision support and transparency throughout the supply chain, Breeze MVNO Back Office supports both operational staff and management equally well, with simple processes for day-to-day operations that require minimal staff training backed up by extensive and customisable management reporting.
The Breeze MVNO Back Office ably supports your sales endeavour with effective lead and distributor management and dedicated order processes for different sales channels. In-depth sales and commission reporting helps you to maximise your most profitable activities and incentivise sales teams and channel partners based on the quality of subscribers they deliver.
Marketing functions are supported with best-of-breed subscriber management capabilities including customer segmentation, campaign management, subscriber discounts (e.g. calling circle, member get member) and flexible reporting options. Support and operational functions include trouble ticket management, self-help, government liaison, retail/wholesale bill reconciliation, handset blacklisting and more…
The system offers comprehensive functionality to support inbound and outbound logistics including SIM and top-up card ordering, stock inventory levels and migration, order pick, pack, despatch and returns. Commercially-focussed reporting allows you to maximise the value of your working capital by maintaining optimal product and stock levels in the channel.
A sound heritage and a solid future
Breeze MVNO Back Office is based on the robust open source Sugar CRM platform used by Avis, CocaCola, Thomas Cook and thousands of other organisations worldwide. As the only solution for MVNOs that has been developed by experienced MVNO professionals, customisation is usually minimal and the system can be implemented in as little time as a month.
It is a highly scalable system that can be deployed on dedicated servers or in the cloud – easily adapting to your individual business requirement. It is a cost-effective out-of-the-box solution, minimising the initial and ongoing burden of managing several other disparate systems. It will easily grow with your business, and support your business through rapid growth.
Get in touch to find out more about how the Breeze MVNO Back Office can make a significant difference to the success of your MVNO business.